NOTICE

Privacy Policy

Last updated: November 2026

Data controller

ARKI S.R.L., registered office at Via Francesco Caracciolo 17, 80122 Napoli, Italy, VAT and tax code 09972951215. For any request about your data you can write to info@vetrahouse.it.

What data we process

This site has no contact forms and does not ask you to register. There are two kinds of data we may process:

Browsing data. As with any website, the hosting server automatically logs IP address, browser and device type, date and time of the visit and pages opened. This is needed to run the site and keep it secure; we do not use it to identify you.

Data you send us. If you choose to write to us on WhatsApp, we process your number, your name as it appears on your profile and the content of your messages, in order to answer your request and manage any stay.

Why we process it and on what legal basis

Browsing data is processed for our legitimate interest in keeping the site secure and working (art. 6.1.f GDPR). Data you send us is processed to answer your request and for the resulting pre-contractual and contractual steps (art. 6.1.b GDPR), and for legal obligations connected with the rental (art. 6.1.c GDPR).

Who it is shared with

Lovable (website hosting), which processes it as a processor on our behalf.

Meta Platforms Ireland Ltd., if you contact us via WhatsApp: the conversation takes place on their platform and is subject to their privacy policy.

Professionals and advisers who assist us with tax and contractual matters, and public authorities where required by law.

We do not sell or hand over your data to anyone else.

Transfers outside the European Union

Some of these providers are based in, or have servers in, the United States. Transfers take place on the basis of the Standard Contractual Clauses approved by the European Commission or an adequacy decision.

How long we keep it

Server logs for the technical time needed for security, normally no longer than twelve months. WhatsApp conversations for as long as needed to handle the request and, if a contract follows, for the ten years required by tax and civil-law obligations.

Your rights

You can ask us at any time to access, correct or delete your data, restrict its processing, receive it in a readable format or object to processing based on legitimate interest. Write to info@vetrahouse.it: we reply within one month. If you believe the processing breaches the law, you can lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (www.gpdp.it).

Automated decisions

We do not make decisions based solely on automated processing, and we do not carry out profiling.

Security

The site is served exclusively over an encrypted connection (HTTPS), hosts no data-collection forms and loads no resources from third-party servers. We apply the technical and organisational measures required by art. 32 of the Regulation.

Changes

If we change this notice, the updated version is published on this page with the new date.

This is a translation for convenience; the Italian version prevails.